I will not be held responsible for any loss or damage to personal property or for any personal injury or death that may arise while on our tours.
I will not be responsible for compensating passengers for losses arising from incidents beyond our control, such as natural disasters, civil disturbances, theft, delays or mechanical breakdowns that may lead to additional expenses.
If you have booked our services I will have specified a pick-up time on your booking.
I will wait for 30 minutes after this time for no extra cost on any non-airport pick up locations.
I will wait for 90 minutes at no extra cost after the original flight arrival time you gave us on an international flight.
The best policy is to ring me or email me as soon as you know of a delay in your arrival time.
I want your business and I strive to provide excellence in my service, so please consider your pre-booked driver as I will be there waiting.